Privacy Policy

Effective Date: December 10, 2024

At TeroCarFix, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your personal data when you visit our website terocarfix.com or engage in any transaction or interaction with us.

1. Information We Collect

We collect both personal and non-personal information to improve your experience with our services. This information is gathered in the following ways:

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, and payment information. We collect personal information when you register on our site, make a purchase, or engage with us through forms or customer support.

  • Non-Personal Information: This includes data such as your IP address, browser type, device information, and browsing activity. Non-personal information is automatically collected when you visit our website via cookies and other tracking technologies.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, analyze traffic, and improve website functionality. You can manage or disable cookies via your browser settings; however, disabling them may impact some website features.

2. How We Use Your Information

We use your information for various purposes, including:

  • Order Processing: To complete your transactions, process payments, and deliver your purchases.
  • Customer Support: To assist with inquiries, resolve issues, and provide after-sales support.
  • Website and Service Improvement: To analyze your interactions with our website, identify trends, and enhance user experience.
  • Marketing Communications: With your consent, we may send you newsletters, promotions, or special offers. You can opt out of receiving marketing communications at any time.
  • Personalization: To tailor your website experience based on your preferences and browsing history.

3. How We Protect Your Information

We take extensive measures to safeguard your personal information. These include:

  • Encryption: We use encryption technologies to protect sensitive data during transmission.
  • Firewalls and Secure Servers: To prevent unauthorized access to your personal information.
  • Access Control: Only authorized personnel have access to your personal data, and they are trained to handle it with care.

Despite these measures, please note that no system can guarantee absolute security. We continuously monitor and update our security practices to enhance protection.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party partners, including:

  • Payment Processors: To process payments securely.
  • Shipping Partners: To fulfill and deliver your orders.
  • Service Providers: Who assist with website operations, analytics, or marketing.

These third parties are bound by strict confidentiality agreements and are prohibited from using your information for any other purposes.

5. Your Rights and Choices

As a user, you have several rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information held by us.
  • Data Deletion: You can request the deletion of your personal information, subject to certain legal or contractual obligations.
  • Marketing Communications: You can opt out of receiving promotional emails by clicking the unsubscribe link included in our communications.
  • Cookie Preferences: You can disable cookies in your browser settings, though this may limit certain website functionalities.

We will make reasonable efforts to honor your requests, within the boundaries of applicable laws.

6. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. If you are a parent or guardian and believe we may have collected such data, please contact us so we can take appropriate action.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and the updated effective date will be clearly indicated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. International Data Transfers

If you are located outside of the United States, please be aware that your personal information may be transferred to and processed in the United States. By using our website or services, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us using the following methods:

We are committed to addressing any concerns you may have in a timely and thorough manner.

This Privacy Policy is intended to ensure that you understand how we collect, use, and protect your personal information, and that you have the necessary information to make informed decisions about your data. Thank you for trusting TeroCarFix with your personal information.